Purchase Policy2019-06-25T12:02:07+00:00

All event dates are subject to change due to logistical factors and attendance rate.

Events/Telecourses/Webinars/Live On Demand Courses

Due to administrative costs, salaries, coordination activities, materials printed, materials acquisitions, hotel contracts (live events) and all other business expenses incurred for a public event/telecourse/webinar/live on demand & personal coaching,  all registration fees are a non-refundable purchase and purchases are specific to the course date. All event dates are subject to change due to logistical factors and attendance rate.

If you are on a payment plan, the financial obligation for the tuition is incurred at the time of registration. All fees for the program are non-refundable. If you withdraw from the program, all monies outstanding shall be due and remitted to the company upon notice.

Personal Coaching

All registration fees are a non-refundable purchase.   Coaching sessions must be completed within 6 months from the date of purchase.

It may be necessary for reasons beyond the control of Step Into Your Power/Agency 8 to change the content and timing of sessions, the date,  or instructor/coach.

Failure to attend a registered event (this includes live events, webinars, courses and coaching sessions)  will result in the forfeiture of payments collected toward the event registration.  No refund or transfer will be issued.

Event Accommodations

All LIVE event pricing includes event tuition only unless specified. All food, travel and accommodation costs (if applicable) are not included in the event price unless specifically stated in writing by Step Into Your Power/The Agency 8. Applicable travel and lodging costs are the sole responsibility of course participants.

CS Systems, Digital Products, Books, Coaching Programs and Memberships

Any Step Into Your Power/Agency 8 media, print, clothing products (e.g. CDs, books,digital products, learning systems, etc.) or coaching packages are non-refundable purchases.

Damaged durable products must be reported within 10 days of receipt or no replacement will be issued. No returns will be accepted after 30 days. No outdated or used products will be accepted as a return. Please note that we only accept returns for product purchased through our company, Step Into Your Power/The Agency 8 (a copy of your bill of sale must accompany the return to receive replacement).

All clothing and other durable goods are a non-refundable purchase.

Monthly Memberships: A monthly membership maybe cancelled with a request via Diana Frerick at least 15 days before next payment date.

All accounts  are set up on a prepaid basis. COMPANY must receive payment before any billable product or service is provided and/or activated.  All fees are a non-refundable purchase.

You are required to keep a valid credit/debit card on file to charge for any recurring monthly subscription fees.

Your subscription is NOT based on how much you use (or do not use) the Software, but instead is based on availability of products and services.


Step into Your Power Productions reserves the right to refuse any return.

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