Artificial intelligence (AI) significantly shifts how we work, play, and live, impacting virtually every industry. Consumer expectations are higher than ever, and many organizations implement AI technology to meet changing needs effectively.
Retailers, in particular, are faced with increasing customer demands and fierce competitors – so it makes sense that AI and retail are becoming increasingly intertwined. AI in retail presents a new realm of possibilities for retailers, allowing them to operate more efficiently while simultaneously delivering an improved customer experience.
As a thought leader in the tech industry and the co-founder of her own AI technology company, Susan Sly is deeply engaged in the potential for artificial intelligence in retail applications.