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Join Susan as she sits down with Andi Huels, Global Head of Growth and Strategy for Radius AI, dedicated to leveraging the power of AI for today’s retailers and customers. Experience firsthand her journey towards success in this enlightening discussion of how artificial intelligence can bring tremendous advantages!

-Andi Huels

Raw And Real Entrepreneurship with Andi Huels

Topics covered in the interview

Revolutionary AI

AI in Retail

Implementing AI

Fun things in AI

Personal shopping experience

Andi Huels’ Bio

Andi Huels has successfully revolutionized the field of artificial intelligence, going above and beyond to motivate others and be a knowledgeable resource and passionate leader in the field. In her role at RadiusAI, she shares her expertise in AI, machine learning, and data analytics to

help F500 companies drive agility and re-invent their operations. Her passion for evangelizing AI

solutions inspires executives in retail, restaurants, and supply chain to think differently about how they can leverage AI to make smarter decisions, increase operational efficiency, and enhance customer experience. A deep understanding of AI use cases, combined with her ability to cultivate technology ecosystems, enables Andi to become a trusted advisor to CXOs.

Andi’s mission is to educate business leaders that AI is easy to implement and table stakes for

the future. Recently recognized as one of the “50 Most Powerful Women in Technology in

2023,” the “World's Top 200 Business & Technology Innovators,” and the “Top 50 Intelligent Automation Influencers,” Andi inspires others by speaking at industry conferences dozens of times each year.

Prior to RadiusAI, Andi served as Head of AI, North America, at Lenovo ($70B). Her background includes over two decades of global strategy, growth, and innovation leadership roles with General Electric, ExxonMobil, Dematic, Crane, Imerys, Omron, and General Mills. Andi earned a BS in Management with honors from Indiana University and holds a Certificate in

AI and Business Strategy from MIT. An avid cyclist, she resides in Atlanta, Georgia with her four

children and their English Mastiff, Penelope.

Follow Andi Huels

Show Notes

Read Full Transcript

Susan Sly 00:02
This is Raw and Real Entrepreneurship, the show that brings the no nonsense truth of what is required to start, grow and scale your business. I am your host, Susan Sly.

Susan Sly 00:18
What is up Raw and Real entrepreneurs wherever you are in the world, I hope you're having an amazing day. And wherever you are in the world, I know you're hearing about AI and AI is, AI is scary. VCs are investing in AI. What is AI? AI is going to take away jobs. And even today, I was at my acupuncture doctor, and she's like, Oh, AI, AI is scary. And there are so many misperceptions about AI. And yet, here on the show, we have founders who are using AI. You know, we've had different people who are implementing AI into existing companies, we have people who are sitting there listening to the show, who are like, Yeah, I have AI that I've added in to accelerate my company. And wherever you are, you might have some misperceptions about it, or, you know, people who do and that's why I occasionally have a really good idea. But this one I thought was an excellent idea. I thought I'm gonna invite one of my best girlfriends who is an AI expert, and a complete badass to come on the show and talk about AI. So she's absolutely incredible. She's revolutionized the field of AI going above and beyond to motivate others and be a knowledgeable resource and passionate leader in the field. She has shared her expertise on stages, and I've had the privilege to share the stage with her at the top technical seminars, including NVDIA GTC, as an example, AI at the edge Summit. And she is evangelizing AI. In fact, she calls herself an AI evangelist, and she has worked with companies including, you know, startups, large fortune 500 companies in terms of teaching them how they can leverage AI to make smarter decisions, increase operational efficiency, and enhance customer experience. In addition to all of this, she has been voted as one of the 50 most powerful women in technology in 2023. And she's continuing to win awards and you know, world's top 200 business and technology innovators, top 50 Intelligent Automation influencers. I mean, it's just endless. I'm always in awe of her. And Prior to her current role, which I'll tell you what that is, in a moment. She served as head of AI for North America at Lenovo, which is a $70 billion company. And her background includes over two decades of global strategy, growth, innovation leadership with roles at GE, ExxonMobil, Dematic, Crane, and General Mills, among others. And on top of all of it, she's a single mom of four. So like, I know, you're already thinking like, oh, my gosh, I am embarrassed to listen to the show, because she's so accomplished. One of the things I want to say from my heart is she is the most genuine, soul-centered person that I know. So my guest today is the one and only amazing Andi Huels, who is now helming our global business development and business strategy over AI at radius AI. So Andi, welcome to the show.

Andi Huels 03:52
Wow, thank you, Susan, that was such a sweet introduction. And I just feel so fortunate to be part of your team, part of your world and one of your friends.

Susan Sly 04:01
Well, thank you. And we've been talking about this even before you joined Radius. And it's like, the, it is Raw and Real Entrepreneurship. So we have, we just celebrated our friend aversary when we were in New York, and the first question out of the gate, let's talk about how we met because I think, you know, so many people look at entrepreneurship as there's, there's some lucky component, and you and I, as this small group of women in AI will tell you, there's a lot of hustle and maybe a little sprinkling of luck, but it's 99% hustle. Let's talk about how we met because you were definitely hustling. I was hustling. We were at a conference, people were leaving the conference, right, left, and center because of the pandemic but why don't you share how we met for the audience from your perspective?

Andi Huels 04:58
It was so serendipitous. And I do I think about it almost every day because it is it has, it did change my life. So I was at the National Retail Federation Big Show. And ironically, I was the only employee from Lenovo, the entire team had backed out. But because I was in a panel discussion speaking, I needed to go and helm up the innovation lab. And it was the very last day, I gave my talk. And people came up afterwards, you know, to meet us, the panelists. And I remember thinking, Wow, a female in AI. And when you introduced yourself, I mean, we're like unicorns, right? There's very few of us. And instantly, we bonded over our nail polish color, that was the same which I never get to do with the men and AI. And, you know, you had to dash away for an investor meeting, but we made that initial bond, that connection, and followed up, you know, right after the event. And I think we've been pretty much inseparable since.

Susan Sly 06:06
We have and all you have to do is look at our LinkedIn profiles. And even some of our colleagues are like, Oh, we just follow you. You always look, you two like, you're having fun. We were just in Miami together. And we had a great time. That panel you were doing, I was, so prior to going I'm looking at the whole agenda. And Aykut, the Co-CEO of Radius, and I was supposed to go and then we just decided at the last minute, just one of us would go just with everything going on. And I believe Andi, the title, something about Edge AI for convenience, it was something very specific like that.

Andi Huels 06:50
The one retail use case that stands out about, above the others, I think was the working title.

Susan Sly 06:57
Yes. And then the description spoke about convenience. And so it was the last day and I was like I have to get to that session. And because this is Raw and Real Entrepreneurship, I'm gonna get very raw and real. So New York in January when this conference is, number one, it's very chilly. The listeners know, and Canada is sometimes the number two country, it vies back and forth with UK. But most listeners know, if you've been here for a while, if you're new, welcome. I'm Canadian, so I knew how to dress for the cold. But I didn't bring a pair of shoes that was going to last until that last day. So I went and I purchased some new flat boots. And I love to walk in New York and instead of, instead of, there was, I was going from one meet and the next. And I was running up Sixth Avenue in these new boots that I purchased, twisted my ankle. So by day three, I'm hobbling. And you know how big Javits Center is, I think it's something like three football fields, Andi, do you remember there's like it's there's some equation to football.

Andi Huels 08:05
I think there's a direct correlation to blisters.

Susan Sly 08:07
Definitely. It's a huge conference center and I'm hobbling to get there, hobbling to get there and I sit down and I was like, oh my gosh, this woman is a powerhouse. And I was hanging on every word. Because in my mind, I was like, we're already doing that. We're already doing that. And so meeting you was incredible. And then I called the guys and I'm like, I just met the head of AI for Lenovo. And they weren't that interested that we loved each other's nail polish. But anyway, it changed my life and all last year, we were traveling together, working together. You are, we're going to talk about, today's show we're gonna talk about AI and some of the use cases that are revolutionizing retail but Andi is going to be a recurring guest. Like many of the top podcast, we are going to have a recurring episode called AI and wine, it is going to be a specialty show. So hang on to your hat. We're going to talk all things AIthat we're going to do it while we're having wine, so it's gonna be awesome.

Susan Sly 08:47
We can also give some wine recommendations.

Susan Sly 09:17

Andi Huels 09:20
You do the reds, I'll do the whites.

Susan Sly 09:22
Okay, we can bring Tom. We'll pull him out, and he can bring the wine recommendations.

Andi Huels 09:28
Excellent sommelier as a guest.

Susan Sly 09:30
Yes. Well, this is going to end up being like the number one tech show on iTunes. Just wait and see.

Andi Huels 09:38
Of course it is you inspire everyone.

Susan Sly 09:43
So if you have questions about AI, you can go to and send over your questions for the next show. Maybe we'll do a feature that just is rapid fire questions while we're drinking wine. I can't wait for the show. It's something I'd listened to myself. So, and I listen to a lot of podcasts. But Andi, you are a passionate advocate of AI, and you're this Vanguard woman where everyone has kind of, you know, in the general world, a little trepidatious about AI. But this isn't something new for you, you became an AI evangelist several years ago, when did you know that AI was going to be something revolutionary?

Andi Huels 10:30
You know, I think my career path led up to it, because I started out in oil and gas, when the digital transformation was just starting, when we were just gonna talk about things like predictive maintenance and remote monitoring and explaining that, and then I went into supply chain automation and industrial automation. And that's where it kind of took root, it definitely took a root at my last company. I realized as we were supplying all the mechatronics for giant warehouses, and for places like Amazon, or Frito Lay that we could be controlling it all from the cloud. And we could be benchmarking one warehouse against another. So if one had better operational efficiencies, or safety, or productivity, we could then control the other warehouses and benchmark against that one. Well, in order to do so, though, you need machine learning. And I knew that NVIDIA was the leader in artificial intelligence, because they invented the GPU. And that's what enables us a massive data crunching so to speak. And so that's how I first met NVIDIA, I brought in some of their folks into Dematic, where I was working. And we started several POCs, or proof of concepts at different customers with artificial intelligence. And from there, I just had this incredible need for speed. And I think it's contagious from NVIDIA. Everybody I worked with at that company really pushes you even harder than you've ever been pushed before. And that Need for Speed was difficult at the last, at Dematic. Because they're kind of a 230 year old company, and they don't really move quickly. And so I had this kind of angst where I've, I gotta get out of here if I'm going to do AI. So I posted my resume out on LinkedIn, and I got several job offers. And I chose Lenovo. And I went there to lead their artificial intelligence program for North America. And that's how I caught the bug. And I really enjoyed being an AI evangelist and talking to restaurant chains, retailers, grocers, convenience chains, predominantly about, you know, what can I do with AI? What are the primary use cases? What are the benefits that you see with implementing artificial intelligence? And how do you even get started? That was a big question.

Susan Sly 13:08
It still is a question for so many people. And Andi, I remember we were having dinner in Boston last July. And we're having wine with our dinner. And anyways, and I say to you, I said to you, we're going to work together and because there's a difference, obviously working with a huge company, and working with a startup and we have so many startup founders. And people have said, you know, how did you end up having Andi come work with you? And I said, Oh, much wine. Many, many conferences were speaking at. And I said, I basically said to her last July, you are coming to work at Radius. But it's so different in a startup than a big company because you are at the bleeding edge of technology. Talk about the speed of fast. You're meeting with customers who are asking for use cases that we're able to design very, very quickly. It's, it is so different. Let's talk about retail. Today's episode, we are going to talk about retail. And the reason we are is because I want to just clear the air on some of the misperception around the, this concept of AI in a retail setting and is it really creepy? So we're gonna talk about today the positive uses of AI especially for asset protection, for employees, for customers. So Andi, when I say safe stores, what comes to mind in terms of AI making stores safer for customers and employees?

Andi Huels 14:54
That's an excellent question. In fact, when you talk to loss prevention and asset protection leaders in those, in the retail industry, that's really their number one concern right now is the safety of their employees and their customers. That's what asset protection means to them. It used to mean, theft. And now, really, things have pivoted, due to a lot of organized retail crime and the events you read about in the media. But in terms of artificial intelligence, the cameras that you use in these or in these retail settings, can be leveraged, that the images that come from those can then be turned into insights about the environment. Let me give you a couple of examples there. For example, when you're doing your self checkout, right, that's artificial intelligence, that's computer vision from the ceiling, detecting whether you're, you know, just simply having a difficulty scanning an item, like you're frozen peas, or you're actually trying to say put kool aid on the bottom of a package of steak and scan it for the price of the Kool Aid, right. So artificial intelligence can be trained to detect all of those anomalies. Another instance would be, let's say, you're, you're a bad actor, and you're coming in and you're going to steal Tide Pods. So you go to that aisle, you fill your entire cart with Tide Pods. And your intention is to push that cart out as quickly as you can, well, that's going to pose a danger to the other customers in the store, obviously, to the people as you know, you're dashing out into the parking lot. So what we want to do is use computer vision and artificial intelligence to detect those type of anomalies where they high volume, high margin products, we're watching those, and you or I would never buy an entire cart full of Tide Pods. So what AI can do is immediately shut the wheels of that cart, so that you can't push the cart, you can't cause a danger to other people that are shopping in that store. Some of the newer uses of artificial intelligence would be facial matching technology. So if there's a, you know, a bad actor, that's either a known felon, or known shoplifter, or somebody that just really causes havoc in a retail environment, we can use again, computer vision to detect when those individuals are coming in to this the retail environment. So those are several that would assist with, you know, safety, making that environmental, a little safer for employees and customers.

Susan Sly 17:30
Which is, which is awesome, because these are things that either our friends are doing with their companies, or we're doing it Radius. And I was just laughing with the Tide Pods because we have a lot of children between us. So technically, we could go through. And your youngest son plays a lot of sports, and he's really into the gym now. So that's a lot of laundry.

Andi Huels 17:53
Yes, you're right, you know, especially if like you and I and all of our kids went on a camping trip, we might fill the car with Tide pods.

Susan Sly 18:01
That's right, but we would pay for them because we're good humans.

Andi Huels 18:06
But you know what, I would rather shop somewhere that has artificial intelligence and this detecting anomalies like the Radius software can detect when, you know, what are the positions that aren't normal in a store? Nobody's typically raising their hands above their head, right? Like when you're getting held up. I mean, we don't normally see people lying on the floor, right? And you don't normally see a group of people that all comes in together, then runs, grabs product and then runs out again, or that runs with their cart like pushes it as fast as they can and skips the checkout. These are all, these pose a danger to everyone around them. It's not just theft. It's also just safety and security. Soyou know, I'm hoping that the future is stores, display as you walk in, we use AI to increase your safety. I'd feel more comfortable shopping there.

Susan Sly 19:00
Me too. And you reminded me too of surges. So we saw, there was a, a retailer in Pennsylvania, and a group of kids. I don't know if they decided they were going to do this from TikTok or whatever they do, they did. It was almost 100 of them got together in a parking lot. They grouped up then they searched the store, they trashed the store, they stole everything. And now we're seeing at another retailer, also in Pennsylvania, where there is a former military person and he stands outside I believe with an AR 15 because people didn't feel safe pumping gas because they kept getting mugged, their cars were getting stolen. And to your point, I would prefer to go to a store or to go to a gas station that I know is being monitored by AI because not just, it's not just about the monitoring because previously in that sector that you know, this is for the listeners, what would happen is there's something called the VMS, a video management system. So it's recording, you're on camera everywhere you go, right. So you're, you're, it's recording what's happened. And then after an incident happens, and someone knows about it, then someone will go back through the video footage. But then at some point that video footage is flushed. And so with AI, as opposed to doing something forensically, it can notify in the moment that it's happening and speed is so critical. Speed can be life saving. Now, Andi, because this is Raw and Real Entrepreneurship, they're business owners, people thinking of starting a business, that they're thinking AI is really, that sounds good, Andi and Susan, but AI is hard to implement, what do you want to say to someone who's thinking that?

Andi Huels 20:55
You know I hear that a lot. As an evangelist, and speaking in front of a lot of industry conferences, what I try to impart to business leaders is that it's really working with your technology ecosystem. So if you think about what enables AI at the edge, it's an edge AI server. It's a GPU, a CPU. And then the software like the Radius AI software, right, we have 30 different use cases of things that we can do with AI. And so those folks are all friends, right? Like, we know, exactly, we have friends with NVIDIA, we have friends at Intel. And of course, we have friends at the hardware providers as well. So that group will come together as a team and help you deploy. What you don't want to do is just rely on software, or just rely on the hardware provider, you want to actually leverage that ecosystem and have a team approach. So that's one piece of advice that I say that helps enable AI use cases. Another is to be open minded. I typically will present an AI Innovation Showcase, because a lot of folks don't even know all of the different things you can do with AI. Like just Radius has over 30 use cases. Plus, if you come to me and you say, you know, Andi, I also want to monitor the food quality, right? How often do I need to turn over my produce? We can do, that's not one of the 30 but that's something that we can also do for you, we can develop that. So be creative and talk to, you know, talk to your software providers and your ecosystem about the advantages of AI.

Susan Sly 22:43
Yeah, I love what you said because it's a team approach, it really is. And it can be fast to implement because if there's an existing security camera infrastructure, like there would be in grocery, in retail, in convenience, that it's a matter of, you put a server in with the GPUs, the CPU, and we call lighting it up. And it's so funny, because I started that term, like every startup, there's usually, I'm reading this book, Andi, on what makes unicorn startups and of the unicorn startups, a big percentage of them have at least one non technical founder, meaning the person wasn't an engineer, data scientist, I'm that person. So my technical term in Radius, once we get the analytics up and running is called Lighting it up. And now other people in the company are calling it lighting it up so that, it can be very fast to quote unquote, light up in a location. And then it's land and expand. Okay, we have these use cases. Now, what else do we want? And one of the things I loved, you said all last year, was this appetite, the appetite for AI, because it goes from, I'm a little bit cautious, now I'm trying it and then suddenly, it's a voracious appetite for even more use cases. And so let me ask this question. Were in retail, it's complicated. You said you would rather be in a store where you know there's AI. We talked about some asset protection, people protection. Let's talk about some other fun things that AI can do in a retail environment, especially around the art of the possible with things like loyalty. So would you want to go to a store where you had a loyalty card with that store and say, forget it. I want to show my card. I wanted to attach to my license plate or even to my face. Would you want that?

Andi Huels 24:45
Absolutely. You know what, I want anything that makes my shopping experience frictionless. And I think most women do. Right? And, you know, just think about the lines. AI can actually enlighten these retailers because we can do queue analytics. So we can tell you exactly how many people are in line at what times of the day. And if you think about collecting all that data over a longer period of time, they can actually plan labor. So they know that it's say, 1pm. You know, they have a much longer line than they do say at 3pm. Right? So they can plan, when are they going to have labor there. That way, you can also have more customer engagement between the employees and the customers. You know, when all they're doing is checking people out, there's less chance for interaction. So we can also measure customer engagement. So if you're a retailer, and you're trying to find out, do my employees even talk to the customers? Do they help the customers? How much of their time is spent doing that? That also can be measured? That's an interesting use case of AI. Another would be like just heat mapping the store, like what are the hotspots? You know? Where are the places where people tend to congregate? What do they look at? What are they most interested in? And by doing that, they can design the store around kind of the needs of the customers, what they're most interested in. And I also like the growing trend, self checkout, you know, everybody's a little bit frustrated with it, it's going to have its growing pains. But you know, the future really is autonomous shopping, where you flash your phone, and you walk in the store, you take what you're, you know what you're interested in, and you just walk out, and then you get a receipt a few minutes later. And here, you know, at Radius we have self assisted checkout, where you just put your items down, and it automatically, instantaneously adds those up. So that's really going to help because the checkout individual doesn't have to constantly looking for a barcode and trying to make it scan and you know, all the hassles that that entails. So I'm really excited about our our new ShopAssist product.

Susan Sly 26:59
Absolutely. And thinking about making the experience human centric, because there is a lot of retail, we're having the human in the loop makes sense. And an AI doesn't have to be this, there doesn't have to be a perception that AI is going to take away the jobs. Like at Radius, our focus with ShopAssist is to empower the humans that are there. So if that cashier has, you know, worked in that company for 20 years, 30 years, whatever, they can just focus on that human interaction and not the mundane task of punching items in to a, you know, to the cash. The thing I think about with loyalty, so here's, here's something I wanted. And we've been approached to do a project like this, but I want to go to the store, it recognizes me, and then it tells me the things that I you know, have purchased in the last year that what things might be on sale. So whether it's Neutrogena makeup wipes, or, you know, if I'm at Whole Foods, and oh, my gosh, I go to Whole Foods a lot with the kids. But if it's, if it's something that they would buy, like apples or whatever, instead of like having to play with my phone up and down, Amazon, if you're listening, at the check stand, I don't want to do that. It is a colossal waste of time. And some of the whole foods, the bandwidth was a great or whatever. I just want my loyalty attached actually to me. Now not everyone does. And people say, Well, would you give up your data? And my answer is, you know, if you have social media, you already have. The online retailers have already had so much data that brick and mortar retailer didn't have and now they're going to catch up, which is exciting. Andi, okay, let me ask you a personal fun question. So if you could have a personalized shopping experience at any store that was AI enabled, what's what chain would it be, and what would that personalized shopping experience look like for you?

Andi Huels 29:12
You know, I think where I would, where I spend the most time is the grocery store. So if that could be streamlined, and like you said, I sit in the car for 20 minutes and download my digital coupons. Right? I would prefer that it just knew, you know that all the things I regularly buy and I've been buying for years and years are already downloaded for me. I don't want to have to pull out a card. I just want to you know, tap and pay. In fact, I'd be happy to just walk out with these things. Right. So yeah, I would have to say you know, maybe Kroger or somewhere like that, but I spend an awful lot of time and money.

Susan Sly 29:55
Yes, I don't want,yeah, I don't want digital coupons. I don't want any of that stuff, and there's an opportunity for upsells to like, for example, I sometimes buy this particular coconut yogurt and it's often out of stock. It's really popular, but I might buy another one if the AI would give me a suggestion and say, Oh, we're out of this today, but do you want to try this? And if it's a new product I haven't tried, maybe give me an incentive, like give me 50 cents off or something like that. Yes. I would love that. There are some drugstore chains that I go to, with the long paper coupons. I don't want those. I can't, I can't be bothered. And I don't, don't email me freaking coupons. I would like Nordstrom. So yes, yes. So imagine it was either tied to my license plate, tied to my face. What, sometimes you and I have forgotten items when we're on these business trips. It's like, Oh, we've gotta go like on a Nordstrom run. I would like that experience tethered to me to the point of they know that I'm not a person who, as soon as you go in the store, don't ask me, Can I help you today, like I want a decompression. As a mom, as a working mom, I want my time to kind of walk around the store. If I'm in a Nordstrom in a different city, I actually want to know where my brands are, that I like. I would like the Nordstrom attendant to know I like sparkling water, not still. And if it's 110 degrees in Scottsdale, I would like that person to get a notification Oh, Susan's here. She's you know, she's a frequent shopper. These are the brands she likes. She likes sparkling water, go bring, nudge the employee, and AI could do this now. Nudge the employee to go bring me the water and say, hey, when you're ready, or if you need anything, my name is, John, I'm more than happy to help you, right? That's what I want. I want shopping to be fun. But I also want it to be safe. Like circling back, you and I were at a conference called LPRC and there were a lot of heads of store security there. And then there was another conference LPF, Loss Prevention Foundation, heads of store security, we're seeing young people who are in retail having horrible things happen to them. They're, someone hiding and then doing atrocious things to that person when they're closing the store. We just actually Andi, Thursday, I was on a call that we heard this, again, that this is, this is a thing and hiding and then either attacking the last person clothing the store, grabbing a bunch of stuff, running out of the store. And if that's my daughter, one of my girls working as a cashier, I darn well want computer vision. I want something that alerts her that you're not alone in the store. And by the way, like alerts a security guard or alerts a supervisor or someone at command center. So it's eyes on that camera, and she can go lock herself in a supply room or something until help comes but I want my children, I want the employees to be safe. I want to be safe. Like I'm on my little soapbox about that. I know, you've heard me talk about all the time, but that's a big one.

Andi Huels 33:19
And that's one of the reasons. You know, I think as mothers were so passionate about AI. We realize that it can see these dangers that are lurking. And we have this protective instinct anyway. And so I just, you know, that's why I'm going to be out there on stage, talking to everyone I can about the benefits of artificial intelligence, not just for safety and security, but to understand your customers better, right, like we just talked about, and to make our experiences frictionless, make life easier for us. I know a lot of times people say, oh, you know, AI is going to take away jobs. Yes, it is. It's going to take away what I call legacy jobs, just like legacy equipment, everybody wants to replace it and get the latest and greatest. That's what the, what we should do a jobs, we shouldn't be doing legacy jobs that can be made more meaningful. It's the same, you're hiring the same number of people, but you're letting them do things like look me in the eye while you check out. I check out at a store instead of having to look down at your scan gun. Right and making their environments more pleasant so that the workplace is a better place for everyone. And as well as for the shoppers like you and I.

Susan Sly 34:37
Absolutely! And so there's so many, Andi and I like, these are our conversations all the time so we get to share them with all of you. And one of the ones I'm thinking about, Andi, for the next episode is doing a forensic on what happened in Ohio because AI could have prevented that. Different forms of AI from machine learning to vision could have prevented a train derailment. Even to do, we're seeing AI use cases doing diagnostics on, you'd mentioned legacy, right, legacy equipment or the equipment doesn't seem to be functioning properly in a multitude of sensors. And I mean, there's so many things. So when we do AI, our AI and wine shows, we're going to be talking about things that are happening in the news. I know some of you want us to talk about chat GBT and what Google's AI is doing and all sorts of things. We're going to be having those conversations. And if you have questions about AI, again, send an email to Also, if this show has been helpful, please share the show. This is something that you all know it's like a passion project for me. I was in media in the 90s. And I relaunched the show during the pandemic as a way to network. And it's, it's gone all over the world. Thanks to all of you. If you leave a five star review, then, and I read it on air, you will get an Amazon gift card for $50. But you have to email your review in the link to the review at so I'll be able to see it. Andi, thank you so much for being here. It's been amazing.

Andi Huels 36:14
Oh, I totally enjoyed it. And I hope this has helped some of your Raw and Real entrepreneurs to learn a little bit more about some of the use cases of AI and the benefits.

Susan Sly 36:27
Well, thank you. And Andi will be back for AI and Wine. So look for those episodes. We haven't recorded one yet as of this listening, but again, those are, we could have just recorded them all last year. I mean, it would have, you know, anyway, that's a whole other story.

Andi Huels 36:45
Definitely looking forward to that.

Susan Sly 36:48
And hey, if you are listening to this, and you know, today's episode was really around retail, computer vision, you know aretailer, send the, send the show to them, send Andi's LinkedIn link, my LinkedIn link and just say that, you know, you heard the show, we'd be happy to connect. So with that, God bless, go rock your day, and just go out there and be amazing. And I will see you. Thank you, Andi.

Andi Huels 37:15
Thank you for having me.

Susan Sly 37:17
Thank you. All right, everyone, I will see you in the next episode of raw and real entrepreneurship.

Susan Sly 37:25
Hey, this is Susan and thanks so much for listening to this episode on Raw and Real Entrepreneurship. If this episode or any episode has been helpful to you, you've gotten at least one solid tip from myself or my guests, I would love it if you would leave a five star review wherever you listen to podcast. After you leave your review, go ahead and email Let us know where you left the review. And if I read your review on air, you could get a $50 Amazon gift card and we would so appreciate it because reviews do help boost the show and get this message all over the world. If you're interested in any of the resources we discussed on the show, go to That's where all the show notes live. And with that, go out there, rock your day, God bless and I will see you in the next episode

Susan Sly 38:21
Are you currently an employee looking to start your own business? Maybe you've been thinking about it for a while and you're just not sure where to start? Well, my course Employee to Entrepreneur combines my decades of experience as an entrepreneur with proven methods, techniques and skills to help you take that leap and start your own business. This course is self paced, Learn on Demand and comes with an incredible workbook. And that will allow you to go through this content piece by piece by piece, absorb it, take action and then go on to the next module. So check out my course on Employee to Entrepreneur

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Author Susan Sly

Susan Sly is considered a thought leader in AI, award winning entrepreneur, keynote speaker, best-selling author, and tech investor. Susan has been featured on CNN, CNBC, Fox, Lifetime, ABC Family, and quoted in Forbes Online, Marketwatch, Yahoo Finance, and more. She is the mother of four and has been working in human potential for over two decades.

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